![]() I also tried to do this but the in system diagnosis the battery test option is missing. ![]() It is happening at the boot time before the os loads. How to solve the issue or atleast diable the message and boot normally. I tried fully charging the battery but the message keep showing up. I also tried removing and inserting the battery again several times. For optimal performance, this battery may need to be replaced.įor more information, please visit: I am sure the battery is just fine since it is working just fine. The system has detected the storage capacity of the battery stated below to be very low. ![]() I immediately shut down the laptop and when i plugged it after some time, from that moment onwards at the boot time this message is showing up for 15 sec - HP Battery Alert Has anyone an Idea of what the problem could be and what I could do? I wanted to hear your opinions first before I call HP support and ask for repair.Įdit: The Laptop was bought in August 2017 and was used mostly for office/university stuff.I was using ubuntu 12.04 and a file transfer was going on when i saw the battery applet was showing 1 min remaining. The battery is not removable until you open the laptop. I tried this already several times and nothing happened. On an external monitor everything runs fine.Īfter I googled the problem, HP suggested that I hard force a battery reset by pressing the power button for 15 seconds when the laptop is shut down. However, when I open the laptop completely the screen works somewhat. When I tried to boot the laptop yesterday the screen first turned into red and green pixels and later it turned slowly white until it was completely blank. I played a few hours with the charging cable connected and an external monitor. Foolishly as I was because I wanted to play age of empires with some friends I pressed Enter to continue the boot process. ![]() The day before yesterday I started my laptop in the evening and as soon as it started it showed me the error code "primary internal battery error 601". I have a problem with my HP Pavilion - 15-cc019ng and I hope you can help me. ![]()
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